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Understanding how personal information is used is still a top concern for Canadian users who join this platform. Every registration form, payment transaction, or withdrawal in $ meets strict safety standards because we follow all of Canada's and international data protection laws. Strong technical protections lower the risk of unauthorised access and abuse. We only use each customer's information—like their contact information, transaction histories, and verification documents—for account maintenance, responsible gaming, support responses, and payments like deposits to $ or withdrawals from their balance. Encrypted protocols are used to store details, and regular audits make sure that risk management is always up to date. Players can access, review, or ask for corrections to their stored data at any time through the profile section. If you have more questions about data, you can get dedicated help that always follows Canadian rules. External service partners, like payment processors, have to follow strict rules in their contracts to protect player funds in $ and related data. We don't share any information with third parties that don't have anything to do with us. Users are kept up to date on any changes to how data is handled through regular updates. For details specific to the Canadian audience or further guidance, contact the support team.
Customers give their name, contact information, age, and government-issued ID to set up an account. This step helps confirm eligibility and follow the rules set by Canada.
We log device information like IP address, browser version, and access time during registration and while you use the site to keep an eye on security and make the site work better.
Encrypted databases store every deposit to $, cash out, and balance inquiry. These logs help with financial audits, handling disputes, and preventing fraud. Payment processors may give more confirmation information, which is combined and kept for compliance with Canada financial laws.
Pseudonymously, we look at actions in games, such as bets, results, and session length, to see how fair they are and how to make the product better. Customer support chats and correspondence are recorded to assure quick, accurate responses and ongoing service enhancement.
| Data Type/Category | Purpose | Retention |
|---|---|---|
| Documents that prove your identity | Verification of KYC | Until the account is closed and the law requires it |
| Transactions with Money ($) | Withdrawals and Payments | 7 years (by law) |
| Device Information | Analytics and Security | One year |
| Support Requests | Service Quality Control | Up to 3 years |
Consent is gathered during signup and is revisited for any updates to processing. Users can request a summary or removal of stored records in accordance with Canada privacy laws. Strong measures are applied to prevent unauthorized exposure and restrict access exclusively to trained staff and vetted third parties.
All data transmissions within the platform are safeguarded via TLS 1.3 protocol, providing forward secrecy and robust cipher suites. This technology makes sure that sensitive information, like account details, payment methods, and activity logs, can't be read or intercepted while being sent, even over public networks.
The Advanced Encryption Standard (AES) with a 256-bit key length is used to protect user datasets stored on servers. Instead of being stored in application databases, encryption keys are kept in a separate hardware security module (HSM). This makes it less likely that someone will be able to get to them if a breach happens. Rotation of keys is done according to best practices in the industry and is checked every three months.
Players are urged to activate multi-factor authentication (MFA) for account access and to use complex passphrases for their credentials. It's a good idea to change your password every so often and be on the lookout for phishing scams, especially when you're managing your $ balances or making withdrawals. Support teams will never ask for codes or credentials outside of the official site interface.
As per Canadian rules, the platform may send certain information that users give to outside affiliated companies. Under strict contracts, data sharing always has a clear purpose, such as making payments easier, preventing fraud, following the law, and improving technology.
Payment processors for deposits to $ or withdrawals, identity verification services to follow anti-money laundering rules, and analytics partners who are in charge of making the user experience better are all examples of third parties who get data. Only important information is sent, like ID cards, transaction history, or contact information. No private banking information or authentication codes are shared.
After a thorough security audit, external providers are chosen and must follow Canada and international data protection rules. All partners must only use user information for the purpose for which it was given, and they are not allowed to use it for marketing or profiling without permission.
If legal authorities request records under binding orders, transfer occurs only to the extent required by Canada legislation and relevant financial regulations.
Customers may request a current list of authorized recipients via the user support channel. To keep people from getting into accounts they shouldn't, the platform suggests that account holders keep an eye on their account activity and keep their contact options up to date. Before engaging third party services, review their specific data handling notices for additional transparency.
European players have clear legal entitlements regarding the control and review of their records. These measures allow individuals to remain in charge of their profiles, financial details, contact points, and settings.
Players can submit a request to view all details connected to their registered profiles. This includes documented identity information, contact methods, transaction logs (such as deposit to $ or withdraw $), and preferences stored on file. To process these kinds of requests, verification may be necessary to make sure they are correct and to protect data from being accessed without permission.
You can change old or wrong information by logging into your personal profile or getting in touch with support. You can easily change your email address, payment method, and communication preferences. However, some sensitive fields, like verified personal documents, may need more verification before changes take effect. These changes don't affect past activity logs related to completed transactions, like the balance in $. However, future records will show the new information.
Players can ask the company to delete all records related to them from its systems. Usually, you can do these things after your account balance in $ is zero and you have met all of your contractual obligations, like making all of your withdrawals or waiting for regulatory holds to end. To follow the Canada laws on record keeping for auditing or anti-fraud purposes, certain documents may need to be kept for a short time and then securely deleted.
If you want to use any of these rights, you need to get in touch with customer service through the help centre. Clearly state what kind of request it is (review, correction, deletion), and follow any steps needed to prove your identity.
Bonus
for first deposit
1000CAD + 250 FS
